Welcome to Rishi Dudh Pharma. These Terms & Conditions govern your use of our website and services, including the purchase of dairy products such as milk, ghee, and related subscription services. By accessing our website and placing an order, you agree to be bound by these Terms.

1. Business Information

Rishi Dudh Pharma is engaged in the production and distribution of fresh dairy products including milk and milk-based items for household consumption.

2. Nature of Products

All products sold are physical dairy products intended for daily consumption. Orders may be one-time purchases or subscription-based (such as daily milk delivery).

3. Orders & Subscriptions

• Milk subscriptions may be daily, weekly, or monthly.
• Subscription plans start from the selected start date.
• Quantity and duration are selected by the customer at checkout.
• Subscriptions can be paused or cancelled as per policy.

4. Pricing & Payments

All prices are listed in INR. Payments may be made via Cash on Delivery (COD) or online payment gateways such as Razorpay. We do not store your card or banking details.

5. Delivery Policy

Deliveries are made to the address provided by the customer during checkout. Timely delivery depends on location, availability, and local conditions. Customers are responsible for providing accurate address details.

6. Cancellation & Refund Policy

• Orders once delivered are not eligible for refunds.
• Milk subscriptions can be paused or cancelled before delivery.
• No refund is provided for already delivered dairy products.
• In case of quality issues, customers may contact support.

7. Quality Assurance

We follow hygiene and quality standards to ensure fresh and safe dairy products. However, products must be consumed as per storage guidelines provided.

8. Limitation of Liability

Rishi Dudh Pharma shall not be liable for indirect or consequential damages arising from product usage, delayed delivery, or external circumstances beyond our control.

9. Intellectual Property

All website content, branding, and materials are the property of Rishi Dudh Pharma and may not be reused without permission.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India.

11. Modifications

Rishi Dudh Pharma reserves the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

For any queries, complaints, or support, please contact us at:

📧 Email: rishidudhfarm@gmail.com